Connecting Avtec Scout consoles

RockRecorder records the audio an Avtec Scout console sends it: the selected audio and the unselected audio. Each transmission is its own recording. Console recordings don't have a radio ID: for that, record the VPGate endpoints too (see Connecting Avtec VPGate endpoints).

You need to be a SuperAdmin, and the server needs the Avtec license.

Before you start: the console's recorder devices in Avtec

In Avtec Scout Manager:

  1. In the tree on the left, open your site's Consoles and click the console.
  2. On the Audio Devices tab, choose Console Select Recorder in New Device and click Add. Do the same for Console Unselect Recorder.

Avtec Scout Manager: a console's Audio Devices tab, with Console Select Recorder and Console Unselect Recorder in the New Device list

  1. Click each new device to open it, and fill in:
Setting Console Select Recorder Console Unselect Recorder
Destination NETWORK NETWORK
IP Address The RockRecorder server's IP address The RockRecorder server's IP address
Port A port such as 40120. This is the channel's TX port in RockRecorder Another port, such as 40121. This is the channel's RX port
VoIP Audio CODEC G.711 or G.729 G.711 or G.729

Then click Update.

Console Select Recorder: Destination NETWORK, the recorder's address, port 40120 and VoIP Audio CODEC G.711

  • Use a different pair of ports for each console.
  • G.726 isn't supported.
  • Send Metadata? isn't supported for consoles.

1. Add the Avtec interface

If you already have an Avtec interface, for endpoints for example, add the consoles to it and skip to step 2.

  1. Open the user menu (top right) and go to Administration > Recording > Recording Interfaces.
  2. Click New recording interface.
  3. Give it a name, choose Type: Avtec, and pick the Network card (NIC) the consoles send to.
  4. Click Create interface at the bottom of the page.

2. Add the channels

On the interface's Channels tab, add one channel for each console, either:

  • Type them in: fill in the empty top row (Channel, TX port, RX port) and click Add. The TX port is the Console Select Recorder's port, the RX port the Console Unselect Recorder's.
  • Import a CSV: use CSV > Download template, fill it in (channel,txport,rxport,gain_db,enabled), then CSV > Import from CSV….
Field Allowed values
TX port / RX port 1 to 65535, the ports you set in Avtec. One of them can be blank. No other channel can use them
Gain -20 to +20 dB; 0 is normal

Then click Apply at the top of the interface page.

3. Check it's working

Talk on the console. The recording appears on the Recordings page when the transmission ends.

The recorder's log, /opt/rockrecorder/logs/avtec.log, shows what's happening:

Log says Meaning
Listening on port … → 'Console 1' TX The channel is set up
Saved … (4.20s) A recording was saved
Ignoring … (recorded: G.711, G.729) The console sends a format that isn't recorded. Set VoIP Audio CODEC to G.711 or G.729
Could not listen on … The port can't be used. Check the channel

Nothing in the log? The audio isn't reaching the server. See A channel has no recordings.

Still stuck? Contact us or call 803-930-2500.